Политика конфиденциальности

1. Who We Are

LEKA Machine operates this website for the purpose of presenting our company, machinery solutions, technical capabilities, and related business services. This website is intended primarily for business-to-business communication, including customer inquiries, quotation requests, technical discussions, and after-sales support communication.

In this Privacy Policy, “we,” “our,” and “us” refer to LEKA Machine and the personnel, departments, or authorized service representatives responsible for responding to website inquiries and managing customer communication.

2. Information We Collect

Information You Submit Directly

When you contact us through forms, email, WhatsApp, or other communication channels, we may collect information such as:

• Your name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Your inquiry content, technical requirements, and project details
• Attachments, drawings, bottle samples, production specifications, or related files you voluntarily send to us

Information Collected Automatically

When you browse the website, certain technical data may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring pages or links
• Visit duration, page views, and basic interaction data

3. How We Use Information

We may use collected information for the following purposes:

• To respond to quotation requests, contact submissions, and technical inquiries
• To recommend suitable machinery, molds, configurations, or production solutions
• To provide sales communication, project follow-up, and customer service
• To improve website usability, performance, and content structure
• To maintain business records and internal communication history
• To prevent spam, abuse, unauthorized access, or malicious activity
• To comply with legal obligations or protect legitimate business interests

We do not use your information for unrelated mass marketing, and we do not sell personal data to third parties.

4. Cookies and Analytics

This website may use cookies or similar technologies to improve functionality, maintain basic site performance, remember user preferences, and understand general visitor behavior. Cookies may also help us evaluate page performance, form usability, and content quality.

Some analytics or performance-related tools may collect aggregated usage information. These tools help us understand how visitors reach the website, which pages are most useful, and where improvements may be needed.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect parts of the website experience.

5. Sharing and Disclosure

We may share information only when reasonably necessary to operate the website, respond to inquiries, or support legitimate business processes. For example, data may be accessed by internal staff, authorized sales personnel, technical support personnel, hosting providers, website maintenance providers, or service providers involved in communication, security, or infrastructure.

We may also disclose information when required to:

• Comply with applicable law, regulation, or legal process
• Protect our legal rights, systems, staff, or business operations
• Investigate fraud, abuse, spam, or website misuse

We do not intentionally sell or rent your personal information to unrelated third parties.

6. Data Retention

We retain information only for as long as reasonably necessary for inquiry handling, quotation follow-up, technical communication, internal record keeping, legal compliance, and business continuity.

The actual retention period may vary depending on the nature of the inquiry, the length of the project cycle, legal requirements, dispute resolution needs, or after-sales support requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, email system, or internet transmission method can be guaranteed to be completely secure.

You should avoid sending highly sensitive confidential information through unsecured channels unless appropriate safeguards have been agreed in advance.

8. Your Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you. You may also request that we limit certain uses of your information where legally required.

If you no longer wish to receive direct communication from us, you may contact us and request removal from future follow-up communication, subject to any legal or contractual obligations.

9. Third-Party Links

This website may contain links to third-party websites, services, platforms, or embedded tools. We are not responsible for the privacy practices, content, or security of those third-party services.

We encourage you to review the privacy policies of any external websites or platforms you visit through links from this site.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business, legal, operational, or website changes. When updates are made, the revised version will be posted on this page with an updated effective date.